Build customer confidence in online business
here we provide 5 tips in building customer trust online business.
Pastikan kontak anda mudah dihubungi
Put your contacts in part easily accessible by customers . if customers have trouble finding your contacts , then the customer will not hesitate to turn to other online stores.
Show that you care & berikan solusi
Sometimes not all customers can understand your product . they will ask you though the details of the product you are displaying a complete description about the product. Namun tetap layani pelanggan dengan ramah & tunjukkan kepedulian anda menjawab pertanyaan sekitar produk yang anda tawarkan.
Quickly respond to customer
Not every potential customer is the patient . pastikan untuk selalu menggenggam kontak yang mudah dihubungi dan dengan cepat membalas pertanyaan pelanggan agar calon pelanggan anda dengan mudah membeli produk anda.
Looks professional in online business
Show that your online store has a professional look & the name of the website (domain) professionals related to your business , this can increase the online store in the eyes of search engines to get better.
Memberikan garansi pada produk anda
Give the warranty on the product you are offering , or money back guarantee so that customers will increasingly choose your product . this may be more your value in the eyes of potential customers and keep your customers.
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